The Quality Inn Carriage House was presented with a prestigious 2018 Choice Hotels Asia-Pac Gold Award, a recognition only a small number of properties across each of Choice Hotels’ brands achieve each year.
Gold Award-winning hotels are properties that demonstrate a high level of guest satisfaction within their brand as determined by Likelihood to Recommend scores from guests. As well as a properties commitment and support of all Choice Hotels programs and initiatives.
Joel Smellie, owner of the Quality Inn Carriage House said:
“We were really surprised to receive the award this week. But lifting the lid on the box from Choice Hotels was initially a shock followed by elation and pride in our team for helping achieve this recognition. We have seen guest review scores incrementally increase since we took over the business almost three years ago. And this award shows that guests are happy with the changes we have made and the effort we all put into ensuring the guest experience is memorable.”
The Quality Inn Carriage House is proud to be one of 28 Gold Award Winning properties for 2018, and one of two Choice Hotels properties in Wagga Wagga to be awarded this highly coveted award. We look forward to further property improvements to ensure we offer exceptional accommodation and services to all guests in the future.